Qian Li

Lead Product Designer | Oct 2023 – Aug 2026

Sole designer for Patient Conversations, a 0-to-1 AI-driven, two-way texting-first patient communication tool.

• Shaped product vision and MVP scope from the ground up, working closely with product and engineering to balance user needs against technical constraints
• Led research through user interviews, surveys, onsite visits, and user group calls, using Marvin and Claude Code to document and synthesize findings, translating insights into product direction throughout development
• Prototyped rapidly with Claude, Codex, and Figma Make to demo possible conversation flows internally and with stakeholders, accelerating alignment before engineering investment
• Built a custom Claude skill that interviews me against a design and generates the design spec (tokens, styling, edge cases, behavior), used directly by engineers in spec-driven development; cut spec-writing time in half
• Supported go-to-market efforts as the product moved toward general availability

Senior Product Designer | Jan 2022 – Oct 2023

• Redesigned the patient-facing self-check-in experience within athenaOne, replacing paper intake forms with a digital workflow spanning insurance capture and health questionnaires
• Led discovery and design for Forms on Demand, a staff-facing workflow enabling practice staff to send forms to patients ad hoc
• Established cohesive interaction patterns and WCAG 2.1 AA accessibility compliance across the flow; built and maintained a component library for self-check-in
• Stepped in to lead the Patient Experience Design System in the absence of a dedicated owner, updating core components and establishing a contribution process for other designers

Senior UX Designer | Aug 2021 – Jan 2022

UX Designer | Jun 2018 – Aug 2021

• Led UX research and design for enterprise clients across fintech, IoT, and internal operations tooling, translating ambiguous client problems into shippable design systems and flows
• Conducted monetization research for a fintech investment-reporting platform (Leafhouse), informing new product strategy, and built the accompanying design system and wireframes across nearly all features
• Redesigned installation, onboarding, and configuration flows for Silicon Labs' Simplicity Studio IDE based on usability testing and cross-functional feedback
• Ran user interviews and usability evaluations for internal tools at AWS (headcount management) and Dell (IT support), shaping wireframe and flow redesigns directly from research insight